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The High Deserts ONLY Boutique Pilates Studio
"Physical fitness is the first requisite of happiness."
~Joseph Pilates
How can Pilates benefit me?
Pilates is widely recognized for its benefits in back pain relief, injury recovery, and rehabilitation — and classical Pilates and functional movement, is particularly well-suited for this. Many of our clients come to us specifically for these reasons.
We strongly recommend letting your instructor know about any injuries or limitations before class. They can provide appropriate modifications. For significant injuries or post-surgical recovery, a 1:1 private session first is a good way to get started safely.
What is a Barre class and what to expect...
Barre is a low-impact, high-intensity, total body toning workout. The fluid, sculpting movements from ballet and mixture of cardio will definitely get your heart rate up.
What is a TRX class and what to expect...
Rooted in Pilates, the PSM program is based on foundational moves from the mat, reformer and Cadillac. The program merges traditional and contemporary Pilates principels with suspension training. The suspension aspect adds an element of instability, forcing your body to engage multiple muscle groups simultaneously. By adjusting your body’s position and the straps, you can control the difficulty level of each exercise, making it a highly customizable workout.
FAQs & Policies
General
Setting up FAQs
Parking: Parking is available throughout the complex. We also have electric charging stations at the west side of the parking lot.
RESERVING CLASSES: You are solely responsible for booking and canceling your classes. You may reserve class spots through your online account.ADDITIONAL IMPORTANT INFORMATION: If you book multiple classes, or waitlist multiple classes, or do not use your classes or membership benefits, you are solely responsible for canceling your classes and/or memberships within the bounds of the cancellation policy outlined above. Late-cancel and no-show fees apply if you do not cancel within the bounds of the cancellation policy for double bookings. Joy & Peace Pilates staff cannot be held responsible for accidental bookings by clients, unused classes, double bookings, or double waitlisted classes made by members. If you do not have a working card on file for late cancel or no-show fees, your package will be reduced by the class and your auto debit contract will be suspended upon the subsequent month’s renewal (unless the card is updated). The no-show and late-cancel fees apply to ALL clients equally regardless of membership level.
LATE POLICY: To ensure safety and a smooth class experience, you are required to arrive no later than 10 minutes after the scheduled start time. Late arrivals will be considered, and your spot may be given to someone on the waitlist. You will lose that class credit and a “late cancel penalty fee” ($20) will also apply. Late clients will not be admitted to avoid disruption and ensure everyone’s safety and enjoyment.*Door will be locked during class and unlocked five minutes before end of class*
CLASS CANCELLATIONS: You can cancel your reservation without a “late cancel penalty fee” (detailed below) up to 12 hours before the class starts. To cancel, use your online account. Cancellations made within this window will not incur a fee and the class will be returned to your account. Cancellations via Instagram, social media, voicemail or text will not be accepted, and you will be charged.
WAITLIST: In the event a scheduled class is booked to capacity, you may place yourself on the waitlist for the class. If you add yourself to a waitlist, YOU are solely responsible for managing your bookings and for canceling your classes within the bounds of the cancellation policy. Up until 12 hours prior to the class time, either the system will auto-populate clients into class from the waitlist as soon as other clients with confirmed spots cancel, and class slots will be assigned as such.
CELL PHONES: We prohibit cell phones during class. Please keep your phones with your belongings. If you have an emergency situation, please excuse yourself from class to handle it. Thank you in advance for being respectful of your fellow classmates and teacher!
ATTIRE: For your safety, grip socks are a must for all classes-NO shoes allowed. If you don’t have your own grip socks, you can purchase a pair at the studio. We suggest wearing comfortable clothing, shirts or sweatshirts must be worn in studio for equipment reasons and no loose fitting shorts please. Bring proper hair accessories to tie back for equipment reasons.
AGE REQUIREMENT: Yes! The minimum age for group classes is 18. You may attend class with a parent/guardian original signature on a liability waiver and your parent/guardian present for the duration of the class.
CONDUCT: Joy & Peace Pilates prioritizes the health, safety, and well-being of its members and will not tolerate unreasonable, threatening, obscene, harassing, or illegal behavior. Members who violate Joy & Peace Pilates’ rules or abuse equipment will be asked to leave. Joy & Peace Pilates reserves the right to terminate memberships without a refund for unacceptable behavior. This agreement does not list all rules and regulations. You agree to comply with all rules imposed by Joy & Peace Pilates regarding the use of the facilities, classes and equipment. You agree to conduct yourself in a controlled and reasonable manner at all times towards Joy & Peace personnel, clients and guests, and in accordance with the safety and general operating protocols clearly outlined by Joy & Peace Pilates. You also agree to refrain from using any equipment in a manner inconsistent with its intended design and purpose. Members are responsible for paying for any damages to Joy & Peace Pilates property caused by their conduct, their guests, or their dependent children.
LOST OR STOLEN PROPERTY: You understand and agree that the company is not responsible for property that is lost, stolen, or damaged while in, on, or about the premises.
PHOTO/VIDEO RELEASE: You hereby grant Joy & Peace Pilates, its representatives, employees, or agents the right to take photographs and video footage of you and your property while at Joy & Peace Pilates and to use and publish these photos or videos in print and/or electronically. You agree that Joy & Peace Pilates may use photographs or video footage of you with or without your name for any lawful purpose, including for such purposes as publicity, illustration, advertising and web content.
INDEMNITY: You expressly agree to indemnify and hold the company harmless against any and all claims, demands, damages, rights of action, or causes of action, of any person or entity, that may arise from injuries or damages sustained by me or my guest.
NO-SHOW FEES: If you do not cancel and do not show up to your scheduled class, a “no-show penalty fee” of $20 will be charged to your account and the class will be returned to your account (class credits do not rollover at the close of a month if unused). If you do not have a working card on file we can freeze your account.
RETAIL AND MERCHANDISE: All sales are final. We are sorry, but we do not offer refunds or returns.
FREEZE POLICY: Members with a monthly membership can freeze their account for up to three (3) months, in one-month increments, with a monthly $25 fee to hold your membership in lieu of your regular monthly membership payment. Submit your freeze request via email to memberships@joyandpeacepilates.com at least 20 business days before the desired start date. Include both the start, reason and reactivation dates in your request. Insufficient notice may result in delayed billing adjustments. You will be charged the freeze fee monthly during the freeze. Regular billing will resume automatically after the freeze period. You may only freeze a membership once.
MEMBERSHIP CANCELLATION: To cancel your Membership Agreement, email written notice to memberships@joyandpeacepilates.com at least 30 calendar days before your next billing date. Failure to provide timely notice will result in a charge for the full next billing period. Cancellation will take effect the month following your notice. If you have outstanding payments at the time of cancellation, they must be paid in full for the cancellation to be processed. Failure to settle outstanding amounts will result in your membership being suspended and additional collection efforts by Joy & Peace Pilates. The Membership Agreement can also be canceled prospectively (not retroactively) after written notice from the member (or the member’s heir) in the event of (1) the member’s death or disability, with proper documentation/proof, or (2) if the member moves more than 25 miles away, with proof of new residence.
Members may elect to keep a credit card on file using their Joy & Peace Pilates account online. By placing a card on file, the cardholder and account holder gives permission to the Joy & Peace Pilates and its authorized personnel to charge the card for any auto-charge memberships, late cancel, no-show and/or freeze fees accrued in accordance with the Joy & Peace Pilates policies detailed above.By enrolling in an auto-debit contract, you authorize Joy & Peace Pilates to, on a recurring basis, automatically charge the ACH, debit or credit card accounts specified in your account, for the monthly membership payments associated with your account, on the billing due date. You understand and acknowledge that: (A) Joy & Peace Pilates will initiate transfers/charges pursuant to this authorization not to exceed the amount shown and/or in connection with late cancel and/or no-show fees per the cancellation policy. Joy & Peace Pilates may discontinue processing of recurring charges if it is unable to secure funds from your debit/card due to, but not limited to, insufficient or uncollected funds in the account or insufficient or inaccurate information provided; (B) the Joy & Peace Pilates booking system allows for booking in advance; (C) if you are booked in a class past the subsequent billing date, and your debit/credit card fails to bill properly, you will be removed from any classes past the subsequent billing date; (D) if you are removed from class due to the circumstances as described, it may not be possible to place you back into the class for which you were originally booked and that you will not be given any priority in waitlisted classes; (E) it is your responsibility to keep a current card on file with accurate billing information. Joy & Peace Pilates cannot be held responsible for errors in processing due to expired or inaccurate information.
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